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Privacy Policy

Your trust matters to us

Fidrebal Privacy Policy

LAST UPDATED: APRIL 22, 2025

Fidrebal (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile app, or engage with our services.

1. Information We Collect

We collect information you provide directly, such as:

  • Personal Information: Name, email address, phone number, and shipping address when you place an order or contact us.
  • Payment Information: Credit/debit card details or UPI IDs, processed securely through trusted payment gateways.
  • Account Information: Login credentials and preferences if you create an account on our app or website.
  • Usage Data: Information about your interactions with our website or app, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders, including delivery and customer support.
  • Send order confirmations, delivery updates, and promotional offers (with your consent).
  • Improve our website, app, and services through analytics.
  • Prevent fraud and ensure the security of our platforms.

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors for payment processing, delivery, or analytics, who are bound by confidentiality agreements.
  • Legal Authorities: If required by law or to protect our rights and safety.

4. Data Security

We use AES-256 encryption, secure servers, and two-factor authentication (2FA) to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of your data or restrict its processing.

To exercise these rights, contact us at contact@fidrebal.com.

6. Cookies and Tracking

We use cookies to enhance your experience, such as remembering your cart or preferences. You can manage cookie settings in your browser.

7. Third-Party Links

Our website and app may contain links to third-party sites. We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated date.

10. Contact Us

For questions about this Privacy Policy, reach us at: